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Intercontinental Shanghai Ruijin, An Ihg Hotel - Downtown Historic Iconic Garden Hotel, Shanghai

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From146US$ /night
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04Feb2025Select date
Check-out
05Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 118 Ruijin Er Road, Shanghai, China, 200020

InterContinental Shanghai Ruijin, formerly the State Guest House of Shanghai, has hosted notable Chinese leaders like Chairman Mao Zedong. The hotel showcases lovely Art Deco architecture, French provincial-style villas, and four historical buildings, including the Morris Residence built in 1917. Located in the heart of Downtown Shanghai, it is surrounded by a tranquil garden and offers a rich cultural experience. This five-star luxury hotel serves as a significant historical landmark in the city's former French Concession.

Location

Situated along Ruijin Er Road, the hotel is a five-minute stroll from local attractions like Huaihai Road and Shanghai Culture Square. Guests can explore nearby shops at Tianzifang and Xintiandi’s vibrant dining and entertainment scene. Public transportation options and airport connections facilitate easy travel, with Hongqiao International Airport accessible via a 50-minute metro trip.

Rooms

The hotel features 221 guestrooms equipped with modern amenities. Some rooms provide stunning garden views from romantic balconies. Suites include spacious living areas and luxurious en suite bathrooms with deep soaking tubs and branded toiletries. All rooms are fitted with soundproof walls, flat-screen TVs, and complimentary wireless internet access.

Eat & Drink

La Rue, the all-day dining restaurant, serves a fusion of global cuisines appealing to diverse palates. Guests can unwind at the on-site bar and lounge, enjoying a selection of beverages in a relaxed atmosphere. Room service is also available for those preferring to dine privately in their accommodations. The hotel's dining venues contribute to a comprehensive culinary experience.

Leisure & Business

Leisure amenities include an indoor heated swimming pool, sauna, and a 24-hour fitness center. Business travelers can utilize a fully equipped business center and event facilities, including a conference center and meeting rooms. Additional services include concierge assistance, a library, and a hair salon for added convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Residence
Max:
3 persons
35 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Premium King Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
Heating
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One-Bedroom Suite
Max:
3 persons
80 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Shanghai 1.1 mi
Airports
Shanghai Hongqiao International (SHA) 9.6 mi
Shanghai Pudong International (PVG) 27.2 mi
Train
Shanghai Railway Station Metro Station 2.5 mi
Metro stations
Dapuqiao3300 ft
Middle Huaihai Road3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No. 118 Ruijin Er Road, Shanghai, China, 200020
Map view
No. 118 Ruijin Er Road, Shanghai, China, 200020
Nearby
No.73 Sinan Road
Shanghai Zhougong Mansion
1100 ft
7 Xiangshan Lu
Sun Zhongshan Guju
1200 ft
Museums
Liuli China Museum
1600 ft
113 Wukang Road
Ba Jin's Former Residence
1900 ft
No.44 Sinan Road
Antique Garden
4800 ft
Restaurants
SAMFAINA Resto&GastroBar
2200 ft
532 Fuxing Middle Road Near Ruijin Er Road
Barraco
2200 ft
559 Fuxing Middle Road
Ruifuyuan Restaurant
3000 ft
No.132-B Maoming South Road
Las Tapas
3100 ft
1-2/F
Dr Fab
2900 ft
No.48 Sinan Road
La queue du chiot
2700 ft
25-5 GaoLan road
Boxing Cat Brewery
2800 ft
No.519-521 Fuxing Middle Rd
Shanghai Slim's
2600 ft
House 26d

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Comfortable beds
Convenient location
Dated decor
Passive service
7.8/10
Very good
Rooms
7.9
Location
8.7
Service
8.0
Dining
6.7
Guest reviews
7.8/10
based on 19 reviews
4.5/5 based on 756 reviews
8.8
8.8/10based on 98 reviews
#41 of 5,416 hotels in Shanghai based on Tripadvisor
Michael
United Kingdom, June  2024
7.4/10

Upon arrival, I sensed something was amiss despite the hotel's claim to be intercontinental. The rooms, although nice and clean, had a minor issue with the safe not accommodating my computer due to a misfit in the cupboard. Despite an offer to upgrade to an executive suite for my special event, it didn’t materialize due to a late check-out by another guest.

Rooms
8.0
The rooms were comfortable and well-suited for business travelers, with a spacious work desk and ample electrical sockets for international plugs.
Service
7.0
The service was friendly, helpful, and courteous, although some areas needed attention, like a lone staff member managing the outdoor deck and delays in order taking.
Location
9.0
The location is ideal for exploring the vibrant former French Concession area, with easy access to numerous bars, coffee shops, and eateries.
Dining
6.0
The dining experience offered a great variety, yet improvement is needed, especially in keeping Chinese buffet items warm and enhancing staff's English proficiency.
Facilities
7.0
Various facilities were available, such as room service, car hire, and laundry, adding convenience to the stay.
John
United States of America, May  2024
8.0/10

My stay at the hotel was simply superb. The rooms were excellent with everything you require, even though they are all spread out over the park. However, I must admit the room was a little tired. The service, on the other hand, was outstanding. Special praise and thanks to Tony Dai, a legendary concierge. The location was great, being central yet secluded in the club wing, offering an afternoon buffet and a cocktail with the room in the Club Building. The dining experience could be better though, as it was overpriced and uninviting, and the quality of the food could also be improved. The facilities were ample and delicious.

Rooms
8.0
The rooms were excellent with everything you require, even though they are a little tired.
Service
9.0
The service was outstanding. Special praise and thanks to Tony Dai, a legendary concierge.
Location
9.0
The location was great, being central yet secluded in the club wing.
Dining
6.0
The dining experience was so overpriced and uninviting. The quality of the food could be better.
Facilities
8.0
The facilities were ample and delicious.
Mervyn
United Kingdom, April  2024
7.8/10

I found the hotel to be a mixed bag with very spacious and cozy rooms that were a bit dated compared to other brands. The size of the room I stayed in was definitely the smallest I've experienced at an Intercontinental hotel. The quiet surroundings around the main and club buildings in the garden provided a peaceful ambiance, but there is room for improvement to compete with rival brands.

Rooms
7.0
The rooms were spacious and cozy, but felt a bit dated compared to other brands. My room was the smallest I've ever stayed in at an Intercontinental hotel.
Service
8.0
The service was friendly and courteous, with convenient golf cart service available. The reception staff was helpful, and the club lounge offered nice food with kind and helpful staff. However, there were a few instances where staff may have faltered in understanding their roles fully.
Location
8.0
The hotel is set amidst a group of deluxe buildings, offering a serene oasis with beautiful gardens and fountains. The historic architecture adds to the charm, although there is a need for improvement in customer service and English communication skills.
Dining
9.0
I enjoyed a great dining experience with lots of choices and good service, although the Chinese buffet items were not as hot as I would have liked. I only wished I could have stayed longer to explore more of the dining options.
Facilities
7.0
The facilities at the hotel were satisfactory, with everything one would expect in terms of amenities. There is room for improvement to provide more modern conveniences and upscale offerings to match the luxurious surroundings.
Percy
United Kingdom, March  2024
8.0/10

The hotel is situated in impressive gardens right in the center of Shanghai, making it perfect for exploring the former French Concession. The rooms are very nice and clean, although there is a slight feeling of something not being quite right upon arrival. The service, especially with the outstanding concierge Tony Dai, is exceptional, but there could be clearer signs for navigation. The dining experience is adequate, with room for improvement in the quality of food and English proficiency among staff. Overall, a good value for the great location.

Rooms
8.0
The rooms are very nice and clean, spacious enough even for an extra bed. However, the ambiance may not fully match the expected standard of an intercontinental property.
Service
9.0
Location
9.0
The location in the impressive gardens in the heart of Shanghai is excellent for exploring the former French Concession and enjoying nearby attractions like Tianzifang.
Dining
7.0
The dining options, while overall good, could be enhanced with better food quality and improved English communication skills among some staff members.
Facilities
7.0
The facilities provided meet expectations, offering services like room service, car hire, and laundry. However, improvements in dining quality and staff language skills could enhance the overall experience.
Bernard
United Kingdom, February  2024
8.4/10

The hotel offers very spacious and clean rooms, perfect for business travelers, with the option to upgrade to an executive suite for special occasions. The service is top-notch, with helpful staff offering a range of convenient amenities such as room service and car hire. The location is excellent, surrounded by shopping options and historic architecture. The dining experience, while reasonable, could improve in terms of variety and quality. Overall, the facilities provided are well-maintained and convenient.

Rooms
9.0
The rooms were excellent, spacious, and clean, suitable for both leisure and business stays.
Service
9.0
The staff was exceedingly helpful, making arrangements for various services and offering a friendly attitude throughout.
Location
9.0
The hotel's location was fantastic, close to shopping areas and with beautiful historic architecture to explore.
Dining
7.0
The dining experience was reasonable but could be enhanced in terms of variety and quality.
Facilities
8.0
The hotel provides a range of facilities to ensure a comfortable and convenient stay.
Lionel
United Kingdom, February  2024
8.0/10

I had a wonderful stay at this hotel. The rooms were fantastic, with spacious sienna marble bathrooms and plenty of room even for an extra bed for my grandson. The service was excellent, with the staff being responsible, friendly, and incredibly helpful. The location was central yet secluded, offering easy access to great shopping in the French Concession area. However, the dining experience fell short with overpriced and uninviting options. Overall, a great stay with a few minor drawbacks.

Rooms
9.0
The rooms were spacious and beautifully appointed with gorgeous sienna marble bathrooms. The extra bed for my grandson didn't make the room feel cramped at all.
Service
8.0
The staff were exceedingly helpful, assisting with various arrangements and ensuring a smooth stay. They could improve their English communication skills.
Location
9.0
The hotel's location in the French Concession area was excellent, combining centrality with a secluded feel. It was easy to reach restaurants, boutiques, and interesting sights.
Dining
6.0
The dining experience, particularly in the Club House section, was overpriced and uninviting, not living up to expectations.
Facilities
8.0
The facilities met my expectations, providing all the necessary amenities for a comfortable stay.
William
United Kingdom, February  2024
6.8/10

My stay at the hotel was a mix of comfort and convenience. The rooms, though spacious, felt a bit dated compared to other brands. The service was friendly but somewhat passive. The location was excellent for exploring the French Concession area. The dining experience was ample but could use some improvements. Overall, a decent value for money stay with some minor drawbacks.

Rooms
7.0
The rooms are well appointed with all necessary amenities. The beds were comfortable, but the decor felt a little dated compared to other hotels.
Service
6.0
The service was friendly but somewhat passive. Some staff members could have been more attentive.
Location
8.0
The hotel is in a very convenient location, perfect for exploring the former French Concession and surrounded by deluxe buildings.
Dining
6.0
The dining options were ample but could use some improvement in food quality and service levels. The WiFi signal was also poor.
Facilities
7.0
The facilities were satisfactory but could be enhanced for a more luxurious experience.
Comfortable beds
Dated decor
Andrew
United States of America, January  2024
8.2/10

The hotel offers a convenient location with beautiful historic architecture and lush gardens, surrounded by deluxe buildings. The rooms are exquisite, perfect for business travelers, although they could use a few improvements. The service is friendly and efficient, catering to various needs swiftly. While the dining experience was ample and delicious, some dishes were cold, and prices were on the higher side.

Rooms
8.0
The rooms are comfortable and well-suited for business travelers with ample electrical sockets and a spacious work desk.
Service
9.0
The staff provided friendly and courteous service, ensuring a pleasant stay.
Location
9.0
The prime location near bars, coffee shops, and eateries, along with easy access to cultural sites, made exploring the area convenient.
Dining
7.0
The dining options were ample and delicious overall, but some dishes were served cold, and prices were a bit high.
Facilities
8.0
The hotel offers a range of facilities including a club lounge, gardens, and fountains, enhancing the overall experience.
Edward
United States of America, December  2023
7.6/10

The hotel has nice, clean rooms with a full range of amenities, but lacks the true ambiance of an Intercontinental. The service is friendly but has declined recently. The location is great for exploring the French Concession in Shanghai. The dining experience, though good, could use some improvement. The facilities are satisfactory.

Rooms
8.0
The rooms are very nice and clean; however, they lack the true Intercontinental feel. They are well-appointed with various amenities.
Service
7.0
The service was pleasant and helpful, but it seems to have declined in the last few years. Various services are available, though club membership understanding is lacking.
Location
9.0
The hotel is located in the center of French Concession, offering a convenient stay close to shops, cafes, and restaurants.
Dining
7.0
The dining options are good but could be improved, especially in terms of quality. The WiFi signal is weak, and some staff members' English proficiency needs enhancement.
Facilities
7.0
The hotel facilities are satisfactory, offering a decent range of amenities for guests.
Mike
United States of America, December  2023
8.2/10

I had a memorable experience at the hotel. The rooms were spacious, clean, and perfect for a business traveler like me with a large work desk and plenty of electrical sockets. Although I couldn't upgrade to an executive suite for my memorial event as planned due to a late check-out, the overall room quality was impressive.

Rooms
9.0
The rooms were spacious, clean, and well-suited for business travelers.
Service
8.0
The service was excellent, with friendly staff ready to assist. However, there was a slight formal touch in their style of service.
Location
9.0
The hotel is located in a prime area close to many bars, coffee shops, and eateries, making it very convenient for guests. The French Concession location adds to its charm.
Dining
7.0
While the dining experience was good overall, there were areas that could be improved, such as the quality of food and the WiFi signal. The high pricing was a downside.
Facilities
8.0
The hotel offers a wide range of facilities and amenities, contributing to a pleasant stay.
Patrick
United States of America, November  2023
7.8/10

Upon arrival at the hotel, I immediately noticed a lack of evidence of it being an Intercontinental, although the rooms were very nice and clean. I particularly enjoyed the spacious and luxurious bathroom. The only downside was the safe, which was not suitable for the cupboard, making it challenging to fit my computer inside.

Rooms
8.0
The rooms were very nice and clean, with a gorgeous sienna marble bathroom.
Service
7.0
The staff was friendly and helpful, but I didn't quite understand what 'Manager on Duty' meant. The service for outdoor dining was a bit slow with one server managing the whole deck.
Location
9.0
The hotel is situated in the French Concession area, making it perfect for exploring. It was close to many bars, coffee shops, and eateries.
Dining
7.0
The dining experience was satisfactory overall, with good service and a variety of choices. However, some items were not as hot as I would have liked, and the English level of some staff members could be improved.
Facilities
8.0
The hotel had a range of facilities available, including room service, car hire, laundry services, and more.
George
United States of America, October  2023
7.6/10

I was delighted with the hotel's convenient location, offering an oasis in the middle of the bustling city. The rooms were beautifully appointed and comfortable, but the dining experience left something to be desired with some cold dishes at La Rue Brassiere.

Rooms
8.0
The rooms were well appointed and comfortable, offering a full range of amenities.
Service
7.0
The service was top-notch, with exceptional assistance finding the hotel entrance, although one staff member was dismissive and unhelpful.
Location
9.0
The hotel's location in the center of the French Concession is very convenient and offers a tranquil escape in the impressive gardens of Shanghai.
Dining
6.0
The dining experience at La Rue Brassiere was ample, but quality and English proficiency could be improved.
Facilities
8.0
The hotel offers a range of facilities, including a golf cart service for guests' convenience.
Theodore
United States of America, October  2023
7.4/10

My stay at the hotel was quite pleasant overall. The rooms, while not the best, were comfortable and suitable for business travelers. The cleanliness was top-notch, yet the ambience lacked the expected Intercontinental feel. Service was outstanding, special thanks to Tony Dai. The location is impressive, right in the heart of Shanghai surrounded by beautiful gardens and historical buildings. The dining experience was varied but not exceptional, and the facilities were satisfactory.

Rooms
7.0
The rooms were comfortable and well-suited for business travelers, with a large work desk and plenty of electrical sockets. They were nice and clean, although lacking the expected Intercontinental atmosphere.
Service
9.0
The service, especially from the concierge and room service, was friendly, helpful, and courteous.
Location
8.0
The hotel is located in impressive gardens in the center of Shanghai, making it very convenient for exploring the city with easy access to shops, cafes, and restaurants.
Dining
6.0
The dining options were varied but didn't meet the high expectations for this level of hotel. Improvement could be made in the quality of food and service.
Facilities
7.0
The facilities provided met basic needs and were satisfactory without standing out as exceptional.
clean
lacking atmosphere
Joseph
United Kingdom, September  2023
8.4/10

The hotel offers spacious rooms and outstanding service. The location is excellent for both business and leisure travelers. The dining experience is great overall, though room for improvement on temperature consistency. The facilities are top-notch, providing a comfortable and convenient stay with good value for money.

Rooms
8.0
I was pleasantly surprised by the spaciousness of the room, supposedly an upgrade, which was very large.
Service
9.0
The service was exceptional, with special praise for the legendary concierge Tony Dai, who went above and beyond to assist me. The staff were friendly and helpful, even accommodating a packed breakfast for my early morning flight.
Location
9.0
The hotel's location in the impressive gardens at the heart of Shanghai is excellent, providing easy access to key attractions and transportation hubs.
Dining
7.0
The dining experience was nice overall, with a good variety on offer. However, some Chinese buffet items were not as hot as expected.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable stay. From room service to airport shuttle, the amenities were convenient and well-maintained.
Arthur
United States of America, August  2023
7.4/10

I had a mixed experience staying at this hotel. The rooms were quite spacious and well-equipped with luxury amenities, but they definitely need updating. The service was generally good, although not all aspects matched the standards I expected. The location was excellent for exploring the French Concession area, despite needing some improvements in customer service. The dining options were decent overall, but some room for improvement was noted. The facilities offered were satisfactory, but there were a few areas that could have been better.

Rooms
7.0
My supposedly upgraded room was very large and well-appointed with bathrobes, minibar, and comfortable beds. However, the room could use some updating.
Service
8.0
The staff was very helpful and pleasant, although there were some inconsistencies in meeting the Intercontinental standards. The golf cart service and friendly reception staff were notable highlights.
Location
8.0
The hotel's location in the heart of Shanghai was excellent for exploring the French Concession with easy access to the metro station. However, improvements in customer service and communication skills were needed.
Dining
7.0
The dining experience was good overall, but there were some issues with the quality of food and communication barriers with the staff. The buffet could use improvement.
Facilities
7.0
The hotel offered the necessary facilities, but there is room for enhancement in certain areas. The impressive gardens were a nice touch.
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Rooms and Guests2 Guests, 1 Room